Q. I received my item, but the colour doesn’t look like the colour in the photo on the website?
All colours of products are reproduced as accurately as possible, however a slight variation may occur in colours and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings.
Q. How long does it take to receive a response to my email / enquiry?
We work Monday to Friday 9AM-7PM EST.
Usually, we respond to all customer enquiries within 12-24 hours during business hours (which excludes weekends & public holidays). During busy periods it may take longer. Please be patient as we do not ignore emails. We will acknowledge all emails within our time frame.
Q. Can I come in & try on clothing before purchase?
No, we do not have a showroom or a retail store as of yet. However, we allow returns for sizing/style concerns. Please refer to our Returns Policy for more information regarding returns.
Q. Do you have a physical store?
Unfortunately, not at the moment. We are solely based online.